BDBN 4 | Tale Of 3 Dogs

The Tale Of 3 Dogs

Canine behavior problems usually start with a human problem. You might be using the wrong solution for their problem or giving them the wrong food. Dogs only have one thing on their mind: a partnership with you. Join Doug Poynter as he shares three stories about three different dogs with different problems. Doug shows us what each owner was doing wrong and how he fixed it. Listen to this episode in case you are experiencing some of these problems with your canine buddy.

Listen to the podcast here


The Tale Of 3 Dogs

I always say I end up training the owner while modifying the behavior of the dog. I specialize in behavior problems. I still haven’t seen a canine behavior problem that’s a canine problem. Canine behavior problems usually start with a human problem. Those problems usually stem from a misunderstanding of dog behavior, how dogs learn, and what makes them up.

I’m going to tell you a story. I call it The Tale of Three Dogs. I worked with these three dogs. I’m going to tell you how human behavior and bad training impacted these dogs, and created behavior problems in two of the dogs. We were able to get another dog before someone could create a bad problem and solve the minor problem that he had.

Dog #1

It was interesting, fun, and simple, but still, many times, a difficult problem to solve. It was cool to walk her through it and solve this behavior problem. I’ll tell you all about it. Dog number one, a little mixed breed dog, the cutest dog you’ve ever seen in your life, fluffy. It could not be more than 20 pounds. He started in life as my client told me that he was the worst puppy. She said he was out of control and would not listen, was wild, and had no ability to “settle down.” He was a ‘pain in the butt’ is what she told me. To make matters worse, he was reactive around other dogs.

She took him to a dog park. I don’t want to get all controversial here with you, but I always recommend to my clients, “Don’t take your dog to the dog park.” Lots of people have good experiences at dog parks, but I cannot tell you how much business I get from clients who have taken their dogs to the dog park. Somebody invariably does not have control over their dog in the park and creates big problems, dogs jumping on other dogs, creating reactive situations. That’s what happens with this little fella. He was reactive with dogs after this.

I was asked to come in and help my client be able to walk him under control, and also be able to have him near other dogs without him losing it. When I went and did the session, I did my discovery with her over the telephone and then did a little bit more discovery with her when I got there. She brought him out, the cutest dog you ever saw in your life. We started out in her fenced-in backyard. She told me that she had been to another trainer. I’m certainly not going to name names, but it was somebody if you’re from this area where I’m from and you’re involved in training, you would probably recognize the name.

This person, when this dog was a puppy, asked my client to buy an eCollar and put an eCollar on a puppy, and then told my client that whenever they went out for a walk, if he wasn’t walking politely next to her, then she was supposed to hit him with the eCollar. I don’t know at what level this was being used. By the way, I do not use eCollars. One of the methods of using eCollars is to use it at what’s known as a working level, which typically is low.

The stimulus feels like a slight tickle. The problem that I have with eCollars is that people have that power in their hands, and they can ratchet it up and shock their dog. Some trainers recommend that you use a higher level of stimulation for correction with the eCollar. It’s used with the working level, the lower level, to teach obedience. It’s like pulling the old-school style of training where when you ask the dog to sit, you slowly pull up on the leash, and the collar tightens. When the dog sits, you let off the pressure. You take away something negative that the dog is not the happiest with. When the dog complies and does the obedience, you let off on the negative stimulus there.

The problem with E-collars is that people have the power in their hands to ratchet it up and actually shock their dog. Click To Tweet

The eCollar represents the same thing. That weird feeling of the little tickle of the working level is turned on as you ask the dog to perform the obedience. When the dog performs it, you cut it off and release it. It’s a method to teach. It’s not anything that I use, but the problem that I have with eCollar is that because you’ve got that power there, people will want to use it, “I’m going to correct my dog. Crank it up and zap him with it.” She was told if this little fella didn’t walk properly, she was supposed to hit him with the eCollar. On top of that, he’d had the issue with the dog. She told me that she did not want to do this with the eCollar with her puppy.

She stopped going to the training, but that still didn’t help him walk properly. He still had an issue with dogs, that’s why I was hired. I went there. She brought him out. Right away, the cutest dog you ever saw in your life. I use marker training. I started with my markers. I use a clicker. Sometimes I use a yes marker. Sometimes I use a whistle with my dog. My dog works for a clicker, a yes marker, and a whistle. This dog, I used the clicker. It took me less than two minutes to have him seated perfectly in front of me and focused on me. I took his leash, and I started to walk around the backyard. Whenever he was right next to me, he got the mark and the reward.

It literally took me 5 minutes, 10 minutes tops, to have him walking politely beside me on the leash, no pulling. She said to me, “That was quick.” I went, “The reason it’s quick is that he’s a working dog. The reason why it’s quick is that he’s having fun doing the work.” He’s getting rewarded for working and focusing on me. He’s not getting zapped with an eCollar, which is negative and can create negative associations.

I told her, “This could be part of the problem he has with other dogs. If he’s walking in politely and he sees another dog, or he reacts to another dog, and you zap him with the eCollar, then that’s a negative association. I see that thing I already don’t like because a dog jumped on me at the dog park and then I get this feeling of electricity in my neck that’s unpleasant.”

I asked my client, “Suppose every time you saw your husband, you’ve got a little zap. It wouldn’t be long before you started to have a negative association to your husband.” She got it. She laughed. I said, “Let me give you another example of what it’s like. Have you ever had a nice meal, and within 20 minutes, 30 minutes after having that nice meal, you caught the stomach flu or you had food poisoning, and as a result, you never want to eat that food again? That’s a negative association. That’s the thing that you can create with an eCollar used in the way that you were told to use it. If that happens to occur in front of another dog, then that can be linked.”

I hate dogs. I hate them even worse because I keep getting pain whenever I see them. She immediately said, “I didn’t like it. That’s why I stopped using it.” I said, “Look at how he’s responding now.” We literally walked around the backyard. In fifteen minutes, I’m walking around this backyard with him doing a perfect competition heel. He’s looking up at me and walking next to me without pulling and forging. It was amazing. I handed him to her, and I showed her how to do the marker training. I said, “Now what we need to do is I got to get you the behavior modification exercises when he sees other dogs.” It’s complicated.

What happens is I use an exercise that was created by a lady named Leslie McDevitt. It’s called Look At That. Every time he looked at a dog, before he could react negatively, he got a mark and a treat. There’s a lot of figuring in this. There’s distance involved. When you push it forward versus when you don’t push it forward. It’s a simple exercise, but there’s more complexity to it when you start putting it into play. Suffice it to say I showed her how to do it. We had one of her neighbors bring her dog over and keep a safe distance. This little fella, every time he looked at the dog, before he could react in a negative fashion, got a click and a treat. He never reacted in a negative fashion. He looked at the other dog and he would wag his tail and then look back at his owner. She was amazed at how quickly he picked it up.

The look at that exercise is to give your dog a treat before your dog reacts negatively to another dog. Click To Tweet

I went, “He picked it up because he’s smart and he loves to work.” When somebody is focusing on what he doesn’t do well and zapping him for not doing exactly what we want, that’s not taking advantage of the personality of this dog. That is focusing on what I call command and correct. That’s the old-school way of training dogs. eCollar is not an old-school training tool, but the old-school way of training dogs is to figure the dominance alpha principle into our training. If you read my first episode, you know that alpha dominance is a myth in the canine world, but lots of people don’t know that. Lots of people, who do what I do, don’t know that. These correction-based command, what I call command and correct ways of training, are done to establish dominance or alpha.

The theory is if the dog is not doing exactly what we want, we need to correct the dog so that A) It understands what it’s supposed to do. B) It knows that we are the one that’s in charge. That’s alpha dominance. That’s what was done with this dog. Meanwhile, when we flipped it around and we taught him with markers what we want and then we did behavior modification, he was enthusiastic to comply. He did great. I had a session with him. We went to the dog park. No, we did not go in the dog park, but I always do reactivity exercises with behavior modification exercises with dogs at a dog park, especially one that we can get some distance from because we have control. The dogs are behind the fence.

We were able to walk this dog right up to the fence of the dog park and have no reactivity whatsoever. He focused on his owner and me. He wagged this tail. He was a happy dude. She was a happy owner. I said to her, “You’ve got to keep this going. This is not something that you let go and figure like it’s a pair of pants that was altered. It used to be a 36 and now it’s a 34. We never have to do anything with it anymore. No, you’ve got to continue to work. You’ve got to continue to train, work the behavior modification, get him out walking with folks who have nice dogs, and go on nice long walks. Parallel walks are always good. Reward him when he’s walking well under those situations. We can have success.”

We almost had a dog that was a serious behavior problem for his owner because of what was done with him prior to us meeting. Remember, this is not about command and correct. That’s not what works. What works is teaching, showing the dog what we want, and then rewarding the dog for it. Dogs learn by association. They’re the ultimate figure out how to get what I want and then do it over and over again. We make what we want the thing that they want by rewarding them when they do it. There’s no reason to force it, be pushy, and be “alpha.” It’s teaching. This dog is a great little dog now. He’s so cool.

Dog #2

Anyway, that was one dog. Dog number two I met with the next day. These clients have a German Pinscher. I don’t know if you’re familiar with the breed, but there’s essentially three Pinscher breeds. There’s a Miniature Pinscher. There’s a German Pinscher. If you have the same coloration in all three and all three have cropped ears, you could be looking at German Pinscher medium version. Miniature Pinscher, little version. They look like reduced photographs of the same dog. This cool dog did not have cropped ears. He was not black and tan, but he was more of a tan color.

I was hired because of similar problems except for one additional thing. He had bitten his owner when he was on his dog bed. The owner was understandably upset about that. He wants to keep the dog but didn’t know how to get through this. That’s why I was hired. When I went out, and they brought the dog out to see me, I found out “coincidentally” enough that the training that they had previously with this dog had been from the same organization that the other trainer with the little dog I told you about had come from. They put the eCollar on this German Pinscher. They told my now client, “Anytime he doesn’t do exactly what you ask him to do, the instant you ask him, correct him. Hard leash correction with a prong collar, or if he’s got the electric collar on, zap him with the electric collar.”

They started out with a prong and hard leash corrections, which hurt. They then graduated to the eCollar. If he didn’t comply when they asked him to sit, come to them, or whatever they were asking him to do, they zapped him with the eCollar. I asked one of the owners, “What level on the eCollar were you using?” They were using an eCollar that had 100 levels on it. When you have an eCollar with 100 levels on it, levels 1 through probably 20, you can’t hardly feel. When you get to 20, it feels like a TENS unit. I don’t know if you’ve ever had any physical therapy, but a TENS unit is that little electronic thing that goes on your muscle and stimulates the muscle, and it tickles. 20 on an eCollar feels like a TENS unit.

When you start getting below that, it feels like a slight tickle. If you put it on yourself, you’ll hardly even feel it. If it’s being used in the most equitable way, one could use an eCollar again when the queue or the command is given, the dog is supposed to sit, you turn the eCollar on the working level. When the dog sits, you turn it off. That’s one way of doing it. The way that these folks were taught was if he doesn’t do what you say, zap him with it as a correction. I asked them what level. My client said 40. I did not disguise my feelings on this.

I was like, “This is why I don’t like the eCollar. Have you felt a 40?” He said, “Yes, I turned it up to 40, and I put it on. I wore it and zapped it at 40. It was uncomfortable, which is why I took it off my dog and I didn’t use it anymore.” I said, “I’m glad you’re not using that, but I can tell you, I believe that’s where these problems lie.” The very training that was supposed to get him under control because he was such an out-of-control dog is the stuff that’s causing the problem. They had some other issues going on. They did not know how to lead the dog. The dog was leading them. I had a Zoom session with them where I taught them leadership, the same thing that we talked about in the first episode.

I gave them all the research behind it. They started asking him to work for his love and affection as a result of that Zoom meeting. They said they had started to see his behavior change a bit. He was doing much better. I asked them to switch dog food. They were using a dog food that was chicken based as a dry dog food that had chicken as a meat source in the dry dog food and chicken as a meat source. Not all the time, but sometimes because it can cause food allergies. The other issue with chicken and dry dog food is that it’s thermogenic. This is not something I’m making up. It’s coming from a holistic vet that I’ve taken my dogs to. Lots of folks here in this area take their dogs to see her.

She told me chicken and dry dog food is thermogenic. If you don’t know what that term means, thermogenic is the type of supplement, for example, that a bodybuilder would take leading up to a contest to burn fat. It revs the metabolism up and burns fat. They were giving him a dog food like that. I said, “You’re winding your dog up with the food. If you can switch to a fish meat source food, or there’s one that I use with my dog that’s got pork as the meat source and it’s cooling and calming.” They switched him and they said, “He, in fact, was starting to settle down.” I said, “Great.” They brought him outside. They said, “We can’t walk him well because he pulls us down the road.”

This is the issue that lots of folks have with their dogs. The dogs pull and they can’t walk politely with their owners. It took me no more time with this dog than it did with the little dog I was telling you about to get him focused on me, to have him seated politely in front of me to have him dialed right in because that’s what marker training does. Dogs love it. They love to work for the mark. They get rewarded with a high-value food treat after the mark. He was dialed in big time. It took no more than fifteen minutes for me to say, “Hand me the leash.” They handed me the leash. This is a dog who dragged his owner out into the driveway when they brought him out. He handed me the leash.

Dogs love marker training. They love to work for the mark. Click To Tweet

As I had the leash in hand and the dog was beside me, he got a click and a treat. Again, that took five minutes. I’m walking him up and down the driveway with a loose leash. He’s right beside me, focused on me. I came back and I showed them how to do it. I said, “You need to work this dog in your driveway and in your backyard until you start to get the flow of this, and then we can start working him out to the road. Don’t worry, he’ll get plenty of exercise with these obedience routines that wears dogs out mentally and physically.” They are now working him at the end.

The guy said to me, “What I was worried about is I’m going to have to send this dog back to the breeder.” I went, “No, you’re not going to need to send this dog back to the breeder. He’s a great dog.” The guy said, “You’ve made a believer out of me. Let’s sign up for another session.” Again, when you see how wonderfully your dog responds to this marker training, which is what I’m going to teach you in the next episode, when you see how wonderfully dogs react to this, then you know we’ve got a winner here.

I even use this for dogs that are aggressive and want to attack me. It’s a wonderful method to modify behavior and teach obedience. This dog is now on the happy path and he’s working for his owners. There’s no doubt that I’m going to need to continue to train them to do this well. That’s why I said I end up training the people while modifying the behavior of the dog. As the people get better, then the dog gets better.

It’s funny, wherever I go, the dog ends up wanting to go with me and wanting to work with me because I’ve done this a lot. When you do it a lot, you’ll have the same reaction with your dog. That’s what I told him. I said, “The more you work with him, the more he learns to follow you, the more fun he has doing the work, the easier it’s going to get, and you’ll have control as well.” This dog is a big enough dog that people are scared of him. He turned out to be nice and cool. I love the dog. Again, command and correct training created the problem with this dog that marker training solved.

Dog #3

I want you to be on the lookout for the next episode after this because I’m going to teach you how to do it. The third dog, interesting, a simple problem, but one that’s not easy to solve. This is a female dog, a Labradoodle. She had never been through command and correct training. That wasn’t what her issue was. Two problems. Number one is she wouldn’t walk politely with her owner. She was a big Labradoodle. She probably weighed 75 pounds and was tall. She was somewhat energetic. I’ve seen Labradoodles a whole lot more wound up than she was. Sweet dog, but would pull her owner down the road. The big problem that I got hired for is she would not get in the car.

He had to pick her up and put her in the car. She could easily jump in the car, but she would not do it. She would freeze. When she would freeze, he’d pick her up and put her in the car. I said, “Part of the problem is you’re picking her up and putting her in the car. We got to figure out what’s going to work to get her into the car.” What I did was I stayed completely away from the car. I taught her to come to me. I taught her to sit. I taught her to walk next to me on a loose leash using marker training. The more I did this, the happier she got. The tail wagged more. She was excited to see me. When I always work with folks, I work with them outside. I work with the dogs for 3 or 4 minutes, then have them take the dog inside and come back, and we review what we did.

I describe why I did what I did and then we bring the dog out and I show the owner how to do it. We want them to do something new. I do it again and demonstrate. We talk about it and we bring the dog back out and we have the owner do it. We were going back and forth. I said, “Now we’re going to start getting near the car. With her happiness to do the work with the marker, the clicker, and the treats, I would do my walking with her on my left and having her sit right near the car.” We opened up the two back doors. We would walk up to the back door. I would ask her to sit.

She would sit, click and treat. We’d walk away from the car because the car had caused her some nerves. When she sits politely and happily and gets a click and a treat, that also earns her the reward of walking away from the car. She would get a click and treat then. Gradually, the car got less and less negative for her. At one point, I walked up with her next to me, asked her to sit. She sat. I clicked and I tossed the food treat in the back of the car on the floorboard in front of the backseat. It took her a little bit, but she stuck her head in there and she got the food treat. Boy did she get a click and treat then, and a big jackpot, a handful of food treats and lots of happy talk, goofy talk. Her whole body wagged.

We did that for a while then we started putting the treats up on the seat. As long as she didn’t have to go too far, she would lean over and get the treat and happy talk. I had a 10-foot line on her, a leash. She had a flat collar with a 10-foot leash on her. I asked her owner, I said, “I want you to have her here on the right side and I want you to take that leash. I want you to throw it through to the other side, through the other open back door.” Now I’m on that side with the leash and he’s got his dog. I’m talking all funny to her and getting her goofy. I said, “Now I want you to pick her up. I don’t want you to put her all the way in the car. Put her front feet on the back seat and then move her a little bit so her back legs are on the back seat as well.”

She was perched there. He was holding her so she wouldn’t fall off. I had to lead in my hand. I was talking in an excited manner to her. I said, “Take her and give her a slight little move into the car. When you see her front legs move, then take your hands off of her.” As he did that, I gave a slight little tug on the leash. As soon as her front legs moved, I stopped tugging on the leash and she walked all the way across the seat and got the treats out of my hand. She got a jackpot then and we had fun. We ran and jumped all the way to the other side of the car. I handed her back to her owner again. By the time we were through, he was amazed because he doesn’t even have to touch her.

Once she started to get up in the car, he put a cue on it. He wanted her to go in when he said car. He’d say, “Car,” and she’d jump right into the car and go across and get food treats from me on the other side. We shut that other door, and she would jump into the car and get food treats through the window. We were able to get this done what was a minor behavior problem that felt more than minor because it’s a 75- or 80-pound dog he’s having to pick up and put in the car, but we did it purely with clicks and treats, marker training, and jolly fun.

You can train your dog with just proper clicks and treats, marker training, and jolly fun. Click To Tweet

I mentioned William Campbell in our first episode about the principle of working to earn your praise for the dog, that principle to help lead the dog. Campbell also had a thing that he called The Jolly Routine, which is at the onset of the negative situation. Before the dog can react negatively, you get all jolly and get the dog all wiggly and waggy and having fun. That can change the association. That’s exactly what we did. Anytime we got near that car, we talked in a goofy fashion. We were getting her all goofy and fun as well. It didn’t take long before she was starting to associate fun with the car.

The Tale Of 3 Dogs

Does this mean we’re alpha? Do we care about alpha if the dog behaves the way we want the dog to behave? Were we being dominant? Did we need to be dominant? No. What we needed was to help this dog learn the behavior. Keep in mind, from episode number one, what’s in a dog’s DNA is to work together to accomplish a job. Partnership. That’s what wolves and wild dogs do. She was now working with us, me and her owner, as a partner to solve this problem.


In her little dog brain, it wasn’t a problem. It was just a task, get into the car. She didn’t know how to do it. Because of that, she was reluctant. Once she learned that it was fun, then she did it over and over again. Working your dog, teaching your dog, rewarding your dog, these are things that work. I want you to see that the old command and correct can create more problems than you had ever imagined.

The Law of Unintended Consequences is in effect. The answer to this is marker training and behavior modification using marker training. It’s a wonderful thing. If you come back and join me for the next episode, I will teach you how to do marker training. I hope this has been helpful for you. If any of this sounds familiar to you, if you’re having any of these issues, find a behaviorist in your area, or if you’d like, you can go onto my website, There’s an intake form on there. You can get a free discovery session out of it and we can talk about your dog. It’s been a pleasure. I look forward to speaking with you again on the next episode, where I’ll teach you marker training.



BDBN 3 | Finding A Trainer

Finding A Trainer

If your dog is exhibiting serious behavior problems, it might be time to hand in the training to professionals. Finding a competent and qualified trainer is the way to go to keep yourself and your dog safe and unharmed. In this episode, Doug Poynter gives tips on how to vet trainers that achieve results properly and ethically. Quick results don’t equate to good training methods. You want a trainer who understands your dog’s condition and way of learning and doesn’t just use harsh punishment that creates negative associations. That is not sustainable, nor is it safe. Find out what criteria you should be using to vet trainers for your beloved furry friends by tuning in!

Listen to the podcast here


Finding A Trainer

In this episode, what we’re going to be talking about is how to find a good trainer. Before I get started with that, I’d like to say this to you. I’m going to give you somewhat of a disclosure here. I specialize in solving behavior problems. If you have a dog that’s got a serious behavior problem, you feel like the dog is aggressive, you feel like the dog is dangerous to you, your family, or other folks, do not try to do this by yourself. Get yourself a competent and qualified trainer, and stay safe. When I do this type of work with dogs, I make sure that I’m safe and that the family or the owners of the dogs are safe as well because getting bitten by a dog is no fun.

If you have a dog that has a serious behavior problem, is aggressive and dangerous to you, your family, or other folks., do not try to do this by yourself. Get yourself a competent and qualified trainer and stay safe. Click To Tweet

I’ve been bitten too many times over the years. I don’t want to be bitten anymore. I don’t want you to be unsafe either. Don’t try to do this alone. Find yourself a qualified professional trainer who can help you with this and keep everybody safe. Let’s just get going now. Let’s talk about how you can find an excellent trainer to help you with your dog.

Find A Trainer From A Trusted Association

The first thing I would suggest to you is to try to find someone who’s a member of either the International Association of Animal Behavior Consultants, the IAABC, or The Association of Professional Dog Trainers, the APDT. These are organizations that are involved with behavioral training. They’ve got courses that those of us who train can take, certifications that we can get, and studying that we can do to make us better at what we do so that we can help you in a more effective way.

One of the things that you want to be seeking is a trainer who’s a student. I’m a student of this. There are none of us who know every answer to every question about dog behavior. Nobody does that or knows that because this is a work in progress. We’re all learning. We all need to be students in this profession. It’s something that we’re dedicated to and should be studying and learning more and more each and every day. These are organizations that support that. They also support the minimal invasive techniques that will do the least amount of harm to dogs. We’re going to talk a little bit more about that later on in this episode. I will have an episode later on down the line that we’ll talk about that more exclusively so that we focus just on that. We want to do the least amount of harm to our dogs.

One of the problems with dog training is dogs are so tractable. They’re so attuned to us. There are some studies that show that dogs would rather be around humans than be around other dogs. Because of that, they’re a gift to us. Do you know what dogs spell backward is? The dogs have been a part of our lives for so long that we can get some results with training that’s not the best just because of how great dogs are. We don’t want to go there. We want to use the training that is the most effective and the least intrusive on the dog and causes no harm to the dog. When you are dealing with someone who’s a member of these organizations, that’s the trainer you’re dealing with. Make sure that you’re looking for that.

Find A Trainer Who Understands How Dogs Learn

You also want to look for someone who has an understanding of how dogs learn. Dogs learn by association. Dogs also can learn by role modeling, but the association is the main way that dogs learn. You want to be involved with a trainer who has a working knowledge of operant conditioning and classical conditioning. We don’t have to get too technical here. You don’t have to have the technical information yourself, but it’s helpful for you to know a bit about this so you can know the questions to ask. Operant conditioning is learning by association with what happens after the behavior. If the dog sits and gets rewarded for sitting, that’s operant conditioning. Classical conditioning is the learned association between two events. One event is typically neutral, and one event elicits an unconditional response.

What does that mean? If you’ve heard of the story of Pavlov’s dogs, Pavlov was testing something having to do with the salivary glands. What he would do is he’d feed his dogs and then ring a bell while they were eating. He’d ring a bell, and they’d eat. I must confess I can’t remember how long this experiment lasted. Something seems to be telling me it was several weeks. After that period of time, without food present, he would ring the bell, and the dogs would drool. Why? Drooling is a physical response to eating. The sound of the bell created an association of food in the dog’s bodies, and they drool. That’s classical conditioning. You want a trainer who understands operant conditioning and classical conditioning.

When you go and do your research and talk to these folks, I want you, at the start, to be dedicated to finding the right person. It may take a little while, and it may take talking to a bunch of folks. If the reason why you’re contacting trainers or trying to find a trainer is because you’ve got a behavior problem with your dog, what I want you to do is describe the problem to the potential trainer and ask them what methods they would use to solve this problem. You can find out a lot when you hear the response to that question, “What method would you use to solve my dog’s separation anxiety? What method would you use to solve my dog’s problem of barking uncontrollably? My dog growls at people and acts like he doesn’t like people. He’s nipped or bitten some folks. What methods would you use to solve those problems?”

BDBN 3 | Finding A Trainer

Finding A Trainer: You can find some of the most wonderful people with the highest skills you can imagine out there that will help you with your dog. And then you can find people who can create far more problems for you than they help solve. So do your research.


Let me say something else. Let me get right down to the brass tacks because here’s what happens in the business that I’m in. There are a lot of people who have a lot of old-school ideas about how to solve problems like this that end up creating more problems later on down the line for the dog because the methods are very harsh. I’ve had to come behind that many times and fix the problems that type of training has created. If you want to know the truth, it chaps me that people are still doing that stuff, but there are plenty of folks out there who are using very harsh methods, like hanging dogs, picking dogs up by the leash and choking them if they act in any way, shape, or form aggressive, zapping them with high levels of electricity with the eCollars, and creating more problems than they solve.

I told a client one time, “If you want to see what this potential trainer is about, ask them what methods they use and ask them if they would use that same type of method on their own child, ‘Would you, as a trainer, if I did to you what you’re going to do to my dog, would you be upset about it?'” If you said that to me, I would say, “Do exactly to me what I’m going to do with your dog because I would love it. Your dog is going to love it as well. It’s effective.” You’ve got to go and do your research on these folks before you spend good money to have somebody help you with your dog. There are a lot of good folks out there, a lot of people who know what they’re doing, and a lot of people who don’t. Buyer, beware if that makes sense.

Avoid Trainers With These Red Flag Responses

When you ask, “What would you do to solve the problem?” If you hear this phrase, I’m going to correct it. I want you to immediately have your antenna go up and beware because that, many times, is synonymous with, “There’s going to be bad stuff that happens to your dog.” I can remember many years ago before I got into this business, when I was training my own dog, I talked to a lady who trained in this area. She told me that, “The way that you kept a dog from being aggressive with another dog with a person is if he shows signs that he’s going to go that way or starts barking, growling, and trying to get at another dog. What you do is you take the leash, pick him up, and hang him in the air until he passes out.” That’s what she said. She said, “It works.” It will stop the behavior, but it doesn’t change the way the dog feels about the animal or the person he’s looking at.

It’s a barbaric method. It’s more than old school. It’s not anything that you want to be involved with. When you hear stuff like, “I’m going to correct it,” find out what that means. Many times, it is synonymous with some old-school bad stuff that you don’t want to be involved with. It can create more problems than it solves. What you want to hear when you ask the question, “What kind of methods do you use to solve these behavior problems?” is you want to hear behavior modification. You want to hear desensitizing and counter conditioning. That’s what you want to hear because those are the effective methods that do no harm to the dog and don’t create any negative associations.

When you ask the question, “what kind of methods do you use to solve these behavior problems?” you want to hear behavior modification, desensitizing, and counter conditioning. Those are the effective methods that do no harm to the dog, and don't create… Click To Tweet

These are the folks that you want to do business with because they’re the ones who know what they’re doing typically and are the ones who do the least amount of harm to your dog and create wonderful solutions for you. Having said that, let me also say that just because someone says they do behavior modification doesn’t mean they’re any good at it. I’ll give you two examples. There was a lady that was in my Facebook group. She claimed that she was a behaviorist. In claiming that she was a behaviorist, she said, “One of the problems that dogs face is when people leave the TV on in the house for the dog when they leave,” she said, “Never do that because these noises on the TV can irritate the dog and make the dog’s problem worse.”

She was talking about a dog that she supposedly worked with that had a problem with the sound of cars and horns beeping. The problem is that they would leave the TV on, and there would be some TV show or something with a car beeping, and the dog would go crazy in the house and make it worse and worse. I’m going, “She’s not a behaviorist.” Behaviorists would love to use a TV as a tool. Turn the volume down so that the sound of a horn is so low that it doesn’t bother the dog. Once the dog is okay with it at that level, you crank it up a little bit. It’s desensitizing the dog to the sound of a horn beeping if that’s what the issue was.

Sometimes people say they’re behaviorists or use behavior modification, and they’re not good at it. I saw another example. This lady was well-meaning. She was using behavioral methods, but it wasn’t working simply because she hadn’t set it upright. I was walking with a friend in a park. There was a pathway to walk. Walking on the other side of the pathway was a lady with the dog with two dogs. One of which looked like some type of hound mix. He was clearly scared of everything around him. While he was being fearful, she was throwing him food treats while she could have thrown him food treats until the cows came home. It wasn’t going to change his behavior because all of us that he was scared of were too close to him.

The food wasn’t changing his mind. The food was immaterial. He was just getting fed while he was being scared. His scaredness never stopped because we were too close. The scaredness and the fear that he felt for us was bigger than the pleasantness of the food. She and I talked for a moment. I said, “You may want to take him out someplace where there’s a little bit more room where he can see us, but not be scared, and he gets a food reward, and then you gradually get people closer and closer. This is just too much.” I gave her my information and said, “Give me a call. I’m happy to talk with you about that.” Behavior modification is great, but you got to know what you’re doing to make the behavior modification work.

The next thing that you can do on this is asking for some references. If you like what you hear, ask, “Is there anybody you’ve worked with that I can talk to? If they have a website, do they have a testimonial page?” Take a look at the testimonials and get a good feel for that person. See if there are any ratings for these folks. You can begin to get an idea about whether you want to do business with these folks or not. Another thing I want you to be aware of is when you hear somebody tell you over the telephone after you describe the behavior problem for them, you hear somebody tell you that, “It’s going to take 10 or 15 sessions to get this done.” They don’t know that. There’s no way they can know that without seeing your dog. That’s someone who’s trying to get your money from you. I’ll give you an example.

There are two dogs that I worked with who had similar problems. They wanted to bite people. They both have bitten people before. One dog took me fifteen sessions. I had a package deal I worked with my clients at that time, where they could get a pretty good discount if they bought five sessions from me upfront. Those sessions lasted an hour. We got to the second package of five, and my client purchased those. I said, “Here’s the thing.” I said, “I think we’re going to need more than five. This is what I’m going to propose to you. Let’s turn these 1-hour sessions into 30-minute sessions so that we get 10 more sessions out of this package of 5 you purchased.” She was all for that.

Within those sessions, we got the problem solved. My client told somebody that she referred to me that it was a miracle because of how bad he was. I had another client with a very similar issue. He would run up behind people and bite them when they brought the person into the house. The lady told me prior to me coming to her house, “I’m going to need to buy a package from you because he’s pretty bad.” I said, “If that’s what you want to do, we’ll settle it at the end of the first session.” She said, “Okay.”

I went there to the first session, and I fixed it in 45 minutes. She said, “I don’t need you anymore.” She said, “This one session is good enough.” I went, “Great.” You never know until you see the dog and start working with the dog. Even then, sometimes you don’t know how long this is going to take. If somebody tells you upfront, “This is going to take 15 or 10 sessions,” run because that’s a person who’s trying to grab your money. You don’t know until you see and start working with the dog what it might take.

Beware Of “Quick Results”

The other thing I want you to be aware of that is going to sound like the opposite side of the same coin is quick results, “We’re going to get this done quickly.” We will never be going to get this done quickly. I will tell you that when you hear quick results, that usually means something has been done to your dog that’s not the best, some type of punishment, some harsh method to squash the bad behavior so that you can see a result quickly. There’s only one problem with that. Many times, it creates a negative association. It never changes the dog’s mind about the situation. It just shuts down the behavior. It shuts down the dog many times, sits on the dog, and doesn’t create a pleasant experience for the dog. It doesn’t change the way the dog feels about the situation in a good way.

Many times, it can change it in a bad way. Let me give you an example. I’ll tell you another story. I got a client with a German shepherd. It’s a nice looking and impressive looking dog, a Czechoslovakian bloodline German shepherd that if you got to look at him, you would not think, “I’m going to break into that house and rob it.” There’s no way that you would think that. He was pretty impressive looking. The reason I was hired is because his owner told me that he had developed dog aggression.

He would see another dog, and he would lose it. That’s what she wanted me to help her with. She had done training before. When I went over there and saw him, I said, “I think I’m going to be able to help you with this and be able to show you what you need to do so that when I leave here, you can work this stuff yourself. You’re not going to need me around because you’ve got some experience with training, but I’ve got to show you the training and the timing of the behavior modification. Once you get it, you’re going to be good to go.” She said, “Okay.”

I said, “Before we get started, can you tell me what was going on with him when this began to happen? You told me something in our phone discovery session” By the way, I do discovery sessions at no cost over the telephone. I’ll talk with you about your dog and ask you all the questions that I need to ask, and then I’ll present to you what the plan might be, what that would look like, how much that would cost, and when I’m available, how long the sessions would last, and you can decide whether you want to work with me or not.

I had that discovery session with her. I was asking her all these questions about it. She told me that he never was aggressive with dogs before until she sent him to this organization that kept him on a boarding train for two weeks. I will not mention the name of the organization. I will tell you that it’s an organization that’s a franchise and are famous for getting stuff done quickly. She said the trainer called her after he had been there for 2 or 3 days and said he exhibited some reactivity to another dog in the training facility. She asked the trainer, “What did you do?” The trainer said, “I corrected it.” What that meant is he got zapped with the eCollar. When he came back, he had full-bloom dog aggression.

That’s a lack of knowledge as to how dogs learn. That created a very negative association. I saw another dog that irritated me. It’s normal dog behavior, and I got zapped with something painful. The association is, “I see dogs, I get pain. I don’t like dogs.” That’s what came out. When she got him back, he could sit and come to her. He could walk pretty well on a leash. He could have walked better, but he sat and came to her and would lie down, but he wanted to nail other dogs. It was simply because of what was done to him in the training session. That is something you want to be aware of, getting quick results.

Many times when we were talking about a behavior problem, he didn’t even have a behavior problem. The work to try to get a quick result created that behavior problem. When we have behavior problems in general, sometimes it takes a while. I can’t always guarantee somebody I’m going to be able to be able to fix that problem in one session. I’m not going to tell you it’s going to take me ten if I don’t know your dog. I’m going to do my best to get it done in 2 or 3. At the very least, what I’m going to do is I’m going to show you what you can do so that you don’t need me at some point. That’s why I say I train people and help dogs because I want to make you independent. It’s not going to be helpful to you 3, 4, or 5 years down the line if you’ve got a problem with your dog and have no idea what to do with it because I’m the one who took care of all of it. You don’t even know how to proceed.

My goal is to get you trained so that you can get your dog taken care of. That’s the client that I want to work with. I want people who want a trainer like that. They like to do the work themselves. If you want somebody to do it for you, that’s fine, but I still would ask the questions that we’ve talked about here, “What kind of methods do you use? Would you object if those methods were used on your dog? Would you object if they were used on you?”

There’s a great video out there. I’m not going to say who did it, but it’s a guy who’s teaching eCollar training. He shows some outtakes in his video. Outtakes are funny. They’re entertaining. One of the outtakes is they show him picking up the eCollar. He’s got it set the way he has it for his dog. He picks it up, and by mistake, he touches the little electrodes that conduct the electricity. It hurts him so bad that he drops it and screams. I’m going, “That’s what you were going to put on your dog.” Those are the types of things you want to be careful about when you talk to a trainer to make sure that you’re not going to have bad stuff done to your dog.

Look For Trainers Who Do Marker Training

I don’t know about you, but I’d rather get it done right. I’d rather get it done slow if I have to get it done slow to keep my dog safe and healthy and not hurt my dog. I’m not interested in hurting your dog or having my dog be hurt, either. That’s the trainer you want. You can also ask them, “What kind of training do you do?” What we’ve been talking about before is, “What do you do to solve this behavior problem?” You want to find out in general what training they do. In my opinion, here is what it is that you want to hear, “I do marker training.” That’s what I want to hear. I want to hear a trainer that does marker training because marker training is the highest level of obedience. Dogs are trained with markers. There’s no stress put on the dog. They love it. You can get very precise training results with marker training.

Marker training is the highest level of obedience, dogs are trained with markers. Click To Tweet

Even in some of the old school-dominated fields like protection work, where you’ve got a lot of old school trainers. Because we’re doing protection work, they think, “We’ve got to dominate the dog, or we’re going to have problems.” The training can sometimes be very harsh. Even in those areas, marker training has begun to change the landscape and the people who are winning the IPO trials. Even over in France, with some of the Mondioring, Belgium Ring, and French Ring champions, they’re using marker training. I won’t say it’s the newest craze because it’s been around for a while, but it is something that is the most effective for my money. It’s the best for your dog.

Find out what training these folks are doing. If you hear, “I’m doing marker training,” you’ve probably got somebody that you want to work with that’s probably going to do well for your dog, and you’re going to have fun with it as well. If you stay tuned in the next several episodes, I’m going to teach you marker training right here on a show because it is something I can talk you through. If you follow the way I describe it to you, you’ll be able to do it with your dog yourself. Keep an eye out for that. Marker training is a great thing.

I need to talk to you guys about how to find a good trainer because there are a lot of people out there who do what I do not have any regulation on training. You can find some of the most wonderful people with some of the highest skills that you can imagine out there that will help you with your dog. You can find people who can create far more problems for you than they help solve. Do your research. I’m happy to do a discovery session with you if you would like to talk and tell me about your dog. I love to talk with you. It is a privilege to be able to work with folks who want to train their dogs and have their dogs be healthy, happy, and better behaved. Until the next episode. I’m glad to talk with you. Keep on training.


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BDBN 2 | Dog Reward

Get The Reward Right…And Get Your Dog Right!

Nothing helps your dog remember good behaviors better than reward training. This positive-reinforcement training motivates them to continue to do good, especially when done right. Could there be a dark side to the whole process? In this episode, Doug Poynter talks about the power of rewards and when it is good or not. He shares stories from his own clients that exhibit how dogs perceive rewards and what we’re unconsciously doing that affects them in a negative way. Join this conversation to learn how to get your reward right to get your dog right!

Listen to the podcast here


Get The Reward Right…And Get Your Dog Right!

I’m the owner of the business, Better Dog Behavior Now. In the last episode, we talked about the myth of alpha dominance. This episode is going to be about the power of rewards. A reward is defined as positive reinforcement, something that’s given that reinforces the behavior and makes it continue. If a dog sits and, as a result, gets a food treat, then that food treat means that it is the reward that has positively reinforced sitting. It makes the behavior more likely to be continued and repeated. That seems obvious to everybody, I would imagine but could there be a dark side to this whole process of rewarding? I’m going to tell you a few stories and let you see for yourself.

Attention Is Reward

Let’s get started. You remember back when COVID started and as a result of that, not knowing the severity of it, not knowing how infectious it was, pretty much everything that I did in training at that point was done by Zoom. Quite a few people in my business did that. Zoom sessions were safe but it felt a little awkward doing that at first. I’m used to working with people face to face and in person. Although I do quite a bit of consulting by telephone, it still felt a little awkward to be doing everything by Zoom or by telephone. I can remember my first COVID client, it’s how I’m going to describe him. He had a Belgian Malinois puppy.

I don’t know if you’ve seen some of the movies that have come out starring a Belgian Malinois where it’s become the new dog that everyone is excited about. They think it’s cool. Please, do not think about getting a Belgian Malinois. This is a serious working dog for serious working people. These dogs are very intense. They are not for the average dog owner. That’s at another level. Don’t even put yourself through the heartbreak.

This guy had gotten himself a twelve-week-old Belgian Malinois puppy. I wanted to make sure he got off on the right foot. We did the typical session that I do with my first-time clients over Zoom. We got to the part in the session that focuses on rewards. I asked him a question I asked all of my clients. I said, “Would you agree with me that any behavior that is rewarded is going to be repeated?” He paused and said, “Yes, any good behavior that’s rewarded is going to be repeated.”

I said, “That’s not what I said.” He had a puzzled look on his face. He said, “What do you mean?” I said, “My question or the thing that I focused on or asked you about was any behavior that’s rewarded is going to be repeated, not just a good behavior.” He said, “What do you mean by that?” I said, “Let me tell you a few stories so you can see what I’m talking about.” I told him about a client that I had, a 28-year-old guy who had lost his job. As a result, he moved back in with his parents and was living with his parents until he found his next job. What came along with him was his female Labrador Retriever. He hired me.

Attention is a reward. Click To Tweet

When he called me on the telephone and we spoke, he told me, “My dog is crazy. She’s hyped up beyond belief. She’s got separation anxiety. I can’t even leave the room. She goes ballistic and tears things up in the house. When people come to the house, she jumps all over them like a wild dog. She has got so much energy. I walk her 3 times a day, sometimes up to 3 miles. She never settles down. She’s on the go every minute of the day.”

I said, “Is part of her problem that she wants to bite people or we don’t have aggression?” He said, “No, there’s nothing like that. She’s just hyped up and way energetic.” I said, “We start it a different way if she’s trying to bite people. If she’s not trying to bite people, then we don’t need to worry about that. It’s a different way to get it started.”

I set up the time to meet him. I went over to his house. A lot of people feel like you need to take the dog out of its environment to train it because there are too many associations in its environment and you can’t make any headway with it. I’m the opposite. What I always say to my clients is, “You could send your dog to board and train but it’s not likely that they’re going to see what you see because it’s associated with you. We need to get it fixed in your environment.” I have no problem going to somebody’s house. In the COVID environment, I would meet people at their house and we’d meet outside but this guy was pre-COVID, so we didn’t even have to worry about that.

I said, “I’ll be at your house. When I get there, what do you prefer I do, knock or ring?” He said, “What do you mean?” I said, “What do most people do when they come to your house?” He said, “They ring the doorbell.” I said, “Okay. I’ll ring the doorbell and then we’ll get started.” I showed up at the house, walked up and rang the doorbell. As soon as I rang the doorbell, I could hear the sound of dogs moving, running, scuffling on the floor and barking. There’s a lot of commotion behind the door. Before the door was even opened, I could hear all this going on. When the guy finally opened the door, I could see he was standing there in the doorway.

Behind him were two people that I took to be his parents. There was a lady, his mom, I was assuming, and then his dad. The mom had a look of horror on her face. The dad had a look on his face like, “I don’t even know why I’m here.” The guy had his dog by the collar and she was lunging at the door trying to get to me, breathing heavy, breathing hard, panting and excited beyond belief like a torpedo launching at the door. He would have to pull her back with his arm. I walked into the house, shut the door and said to him, “Let her go.” He went, “What?” I went, “Let her go.” He said, “She is going to jump all over you.”

BDBN 2 | Dog Reward

Dog Reward: Reward is defined as positive reinforcement, something that’s given that reinforces the behavior and makes it continue.


Mind you, while we’re having this conversation, she’s still leaping. He’s still having to pull her back with his hand on the collar. I said, “Let her go.” He let her go and true to his word, she launched full bore and hit me right in the hip. I did nothing. An old-school trainer would be mortified by hearing that. “Correct her.” I just looked at the guy and kept talking to him. His parents looked in horror as the dog hit me in the side. I kept talking to the dog’s owner. In less than ten seconds, that dog sat right beside me. The father’s jaw dropped and said, “That’s never happened.” I said, “That’s because I don’t do what you do.”

They went, “What do you mean?” I said, “When she acts this way, you guys give her lots of attention. Attention is a reward.” “What do you mean?” I said, “You’re talking to her and putting your hands on her. Not only is she getting attention but because of the way you’re doing it, you’re getting her more wound up. You’re telling her to keep going crazy because I get attention from doing that. When I backed off on all the attention and she got no reinforcement, no reward, no attention for jumping, look what she did.” She was still seated right next to me. They were stunned by that.

The 28-year-old guy looked at me like he couldn’t figure that out or compute. I said to him, “Why don’t you hand me the leash and let’s take her out for a walk?” He went, “Good luck.” I went, “It will be okay.” I took the leash and put it on her. When I put the leash on her, she popped up out of that sit and started going crazy again. Why? It’s because she associates the leash and going out with being crazy.

I put the leash on her and she popped up. I immediately looked away from her and started talking back to the guy and his parents again. It took about 10, 15 seconds. You could see her looking around like, “What do I do?” She sat. When she sat, I reached out and put my hand on the doorknob to go outside. As soon as I put my hand on the doorknob, she popped up again. I took my hand off the doorknob.

The family is sitting there looking at me. They cannot figure out what I’m doing but I know what I’m doing. I’m trying to reward good behavior. When I see behavior that’s not good, I’m not going to reward it. The owner of this dog didn’t have any inkling about what was coming yet or the question I was going to ask him but I couldn’t have asked for a better teaching moment than for them to be watching this whole thing.

Nothing happens a hundred percent of the time for a hundred percent of dogs. Every dog is different. Click To Tweet

When I reached out and put my hand on the doorknob because she was seated and quiet, she popped up again. She was excited to go out. I took my hand right off the doorknob again. This went on for about a minute and a half. That doesn’t seem like a long time but I promise you if you got a hyperactive dog and three people who don’t know what you’re doing looking in anticipation at you, that minute and a half seems like an eternity.

At about the minute and a half mark, she was confused and laid down on the floor. She was not submitting. She was mentally tired. She couldn’t figure out what was going on. When she laid down on the floor, I put my hand on the doorknob. She did not pop up. When she didn’t pop up, I said to the guy, “Let’s go out.” I opened the door slowly and slowly walked out. She slowly walked out with me. When we got outside, the guy and his father went with me. As we got out there, we stood. When we didn’t walk any farther, we just stood out in front of the house, the dog sat right beside me.

This looks magical because I haven’t done anything to train that dog to sit. I’ve been just rewarding her when she’s been calm. Part of her being calm was being seated. She started to get what she wanted when she sat down and she got what she wanted another time when she laid down. I said to the guy, “Does she like to go outside?” He said, “She loves to go outside.” I said, “Therefore, can you see if she’s hyped up and you take her outside hyped up, hyped up just got rewarded? You saw it begin to move in his head. Never take her outside until she calms down. Look at her. Does she look hyped up?” He said, “No.” I went, “Why? It’s because being calm got her outside. Let’s walk.”

I showed them how to walk her on a loose leash. That won’t be part of our session. We’ll make that in another session but it didn’t take long to get her walking calmly on a loose leash. We walked around the block. I asked the father when we got back to the house, “How far was that?” He said, “That’s 0.5 miles.” I want you to remember that this is the dog that this client walked 3 times a day, sometimes up to 3 miles and she never settled down.

We walked her back into the house after that 0.5 miles of walking politely. We took the leash off of her. She laid down on the floor and went to sleep. The guy’s jaw dropped. I said, “It’s mental work. Besides, she’s been calm the whole time. She got exercise while she was calm. Do you see?” My job was to teach him, “You have been rewarding the behavior that you don’t want to occur.”

BDBN 2 | Dog Reward

Dog Reward: Think about ways that you may have been rewarding behavior without knowing that you were rewarding behavior.


Rewarding Fear

This is the point I was making with my Belgian Malinois client when I said, “Would you agree with me that any behavior that’s rewarded is going to be repeated, good or bad behavior?” That’s what I want you to think about. Think about ways that you may have been rewarding behavior without knowing that you were rewarding behavior. I’ll give you another example. This one is going to have maybe a little controversy to it. If not controversy, maybe a little bit of an argument but I’ll tell you what I’ve found research-wise.

If you remember from the last time we spoke, I was telling you nothing that happens 100% of the time for 100% of dogs. Every dog is different. Anyone who tells you that they know exactly what’s going to happen, every time you do something and every time you train a certain way is pulling your leg or they don’t know that they don’t know, one or the other. At any rate, there’s a little discussion around this one but let me give you the info anyway. This is another example of rewarding behavior in a way that you may not be aware of and creating some consequences that you don’t want. This was pre-COVID. I was hired by a client who has had a dog, a little hound mix.

They lived in an area outside of my hometown of Richmond, Virginia. That is an area that’s got a lot of wood and land involved in it. It’s in the country. They were living in development but behind that development was a golf course and a lot of wooded lands. They had a little hound mix that they had rescued. I’m not going to get into a discussion about the positives and negatives of electric fences but suffice it to say, they had an electric fence. They told me that there was a gap in the fence. They knew there was a gap in the fence and their dog knew where the gap was.

They had had her for not a huge amount of time, three months maybe. The husband told me that one night, she scooted out the back door between his feet and was making a beeline for the area that was not working in the electric fence for the gap. She was running pretty fast and chasing after her because they didn’t want her to get out. She’s a hell mix. What they were afraid of was she was going to get out and catch a scent. That’s probably why she was running in the first place, be off on a trail, chasing rabbit or deer or something, get lost and then gone. That’s why many times, hounds ended up in the shelter. They catch a scent and keep going because that’s in their DNA. They get lost and can’t find their way back home. They didn’t want that to happen.

The husband is chasing after her. He told me that the only chance he had to stop her because they were getting close to the back of the yard was to dive on her. He said at the last incident, he dove and got her by the hind legs and scared her. I was hired because the wife called me and she said, “My dog is scared of my husband. As a matter of fact, she’s scared of everybody.” She told me this story. I went down and met with her at the house. I walked into the house. True to her word, that dog was scared to death. She had the dog in the house. The dog took one look at me, took off to the back of the house and hid behind the wife’s legs the whole time. She wouldn’t come anywhere near me.

The only reason you can ignore behavior is when you have control. Click To Tweet

I had her tell me more about the story and their household. I asked them some questions and something very specific. I said, “The first time you saw fear, what did you do?” She said, “I picked her up and held her. I told her it was going to be okay. I petted her and tried to soothe her.” I said, “You rewarded fear.” She went, “What?” I said, “You paid attention and soothed her. You did not change the way she felt. You soothed her fear and rewarded it. That’s what you’re seeing.” This is where the controversy comes in if this is controversial. There are some behaviors that I respect but I’ve seen those who say, “You can’t reward fear because fear is aversive. Why would a dog work for an aversive?”

There was a study out there. When I hear stuff like that, that contradicts some of the things that I’ve grown to understand. I want to go find the science and find out. If I’m wrong and the science is different or new information has come, I want to make sure I’m doing the right thing for my clients. I went and read a study on this. It did say when a dog is afraid and is petted and comforted, some of the comfort chemicals are released. Oxytocin, I believe, is one of the comfort chemicals that’s released. If you read further into the study, which I did, it also said one of the things that are not affected is the release of the stress chemical, cortisol. That chemical continues to be released. The stress is not going away.

Therefore, I believe, based on the science and everything that I’ve seen, that yes, you can reinforce and reward fear. Anecdotally speaking, everyone I’ve ever worked with, with a scared dog was someone who was soothing their dog when the dog was feeling afraid. That’s exactly what this lady was doing. I said, “What we’ve got to do is we’ve got to change this environment.” She went, “What do you mean?” I said, “We’ve got to ignore her when she’s afraid and reward her when she comes out of it.” She was like, “What do you mean?”

I said, “When she acts scared like this, you can’t go get her and soothe her. We’ve got to set up some behavioral modification exercises such that we can desensitize her to people. At a distance, she’s probably not scared of people the way she is with me being close right here. We can begin a desensitizing scenario where when she sees somebody and doesn’t react fearfully, we’re going to reward that.”

Without going into a huge long harangue as to every little step that I took, suffice it to say, it took 5 sessions but on the 5th session, we had 6 or 7people in the house that wouldn’t normally be there and she acted fine. She wagged her tail and didn’t run from anybody. We did not reward fear. We ignore it. When we saw the opposite of that, that’s when she got the attention and reward. There were no corrections. Corrections don’t work for stuff like this. Corrections hardly work for anything. I’m going to have a session about corrections later on but there are no corrections for anything like this. What you do is behavioral modification.

BDBN 2 | Dog Reward

Dog Reward: Rewards are powerful. But what most people don’t know is that many times, they’re rewarding behavior they don’t want to continue.


We ignored the behavior. The only reason you can ignore behavior is when you have control. We had control. We had her on a leash and in the house. She wasn’t going to run away. We could ignore the behavior that we didn’t want and reward the behavior that we did. I want you to think about that. Have you ever rewarded fear in your dog? Have you ever tried to soothe your dog? If you can’t change the dog’s feeling and make the dog instantly feel better and goofy in the presence of the thing that it’s afraid of, then you’re not changing the behavior. You’re rewarding it. That’s been my experience. Those are a couple of examples of rewarding behavior that you don’t want to continue.

I have this all the time. When I have somebody who tells me they’ve got a dog who acts like he doesn’t like people, I go, “What do you do when the dog acts suspicious of somebody? You’re out on a walk and the dog sees somebody and growls or somebody comes to your house and the dog growls, what do you do?” Almost invariably, the person will tell me that they say, “It’s okay. He’s our friend.” They’re petting the dog. I say, “Do you think your dog is an expert in the English language?” They look at me and start to laugh. I go, “He’s not but he knows those words feel soothing and good. He knows he’s growling at somebody when he gets words that feel good. Therefore, you have been rewarded growing.”

They’re like, “I never even thought of that. What should I do?” I went, “Ignore it. You got him on a leash, so he’s not going to go bite anybody. You’ve got him under control. Ignore the behavior and then reward the behavior that you do want to continue.” The work that I do is showing people how to set these exercises up so that they’re effective. You can do these exercises in such a way that they work. If you don’t know what you’re doing, you cannot make any progress at all. The work that I do is to help people get past this and change their dog’s behavior for the better. It also changes human behavior because they begin to understand, “I haven’t been helping my dog at all.”

Rewarding Barking

I’ll tell you one more story about this, a scenario where it could have been much worse. It could lead to something bad because of a behavior that was rewarded and was therefore repeated. I got a call from a guy who told me, “My mom was attacked by her dog.” I said, “Tell me a little bit more.” “My mom and dad have a dog that’s a cross between a Doberman and a Rottweiler.” I said, “How big is he?” “80 pounds.” I went, “Is your mom okay?” Quite frankly, I was a little worried about why he was calling me and not his mom. I was hoping it wasn’t because she was in such bad shape that she couldn’t call me.

He said, “She’s fine. Her whole arm from her shoulder down to her wrist was black and blue but she’s okay now.” I said, “Why didn’t they call me?” She said, “I don’t know.” He goes, “Here’s the phone number? Give her a call.” I called and the husband answered the phone. He told me, “Yes, Duke,” that’s the dog’s name, “He grabbed my wife by the arm, dragged her around the floor and made her arm black and blue. He’s a combination, Doberman and Rottweiler. He’s a big dog.” We set up a time to meet. What I did was I asked him to meet me outside with Duke. I asked the husband to bring him on a leash. I showed him how to use the leash so that the leash didn’t aggravate the dog.

Lead, not dominate. Click To Tweet

I had him bring Duke out, the wife and they had a fifteen-year-old daughter. All three came out in front of their house. They live in a cul-de-sac. I didn’t approach him head-on like walking straight at him because that’s confrontational to a dog. I approached from the side. I curve. Dogs curve when they approach each other. If you see two dogs coming at each other nose to nose, there’s probably going to be a problem but dogs approach each other on a curve. It lessens tension. That’s what I did with Duke. I didn’t get so close that he could reach me and that I was putting a huge amount of pressure on him. I got close enough to where he started barking at me. He went up on his hind legs.

It was a pretty impressive display, if I may say so myself, as an 80-pound dog. After working with them for a while, I don’t think he had a Doberman Rottweiler cross. I think he had a Beauceron, which is a French herding breed. They rescued this dog. It would be something that would be highly unusual to be able to find a dog like that in the pound. I believe he was. He looked like a Beauceron with uncropped ears. The Beauceron is an interesting breed, eclectic and has a different personality. Duke was up on his hind legs, going crazy and barking with lips curled back. He looked pretty vicious. I was standing sideways, probably 15 or 20 feet in front of him. That may have been a little too close but I was there. I didn’t move.

I asked the husband after the session, “What did most people do when Duke barks at them like that?” He said, “They get out of the way.” I went, “Exactly. Can you see how that’s rewarding his barking? If he’s protecting the property, that’s what Beaucerons do. If he goes nuts barking and people back off, his barking got rewarded.” This business that I do sometimes is dangerous. I don’t think you should try this unless you have a qualified behaviorist with you. Don’t try something dangerous. Ignoring behavior like that is dangerous unless you have control. I had already gone over with this guy and held him on a leash. I was pretty confident this guy could hold him on a leash. He did a good job.

I knew he wasn’t going to get me but it took about a minute of him going nuts, barking and me standing there calmly. He stopped barking and laid down on the ground next to Greg, the owner. Greg went, “That I have not seen ever.” I said, “I didn’t do what most people do. I didn’t try to correct him or do old school stuff like, ‘Give me the leash.’ A lot of old-school trainers would grab the leash and hang him up by the leash. That doesn’t do anything but make things worse. Punishment doesn’t work.” We talked about that in episode number one. Rewards work but you got to be careful what you’re rewarding. As soon as he laid down, he got a reward for me, a food treat. It didn’t take long before the wife and I was walking him down the road.

I didn’t walk him. I tell my clients all the time, “I’m not going to touch your dog until your dog is begging me to touch it. It changes the way they think about people.” At any rate, we walked and I was 2 feet from the dog. He was walking politely with the wife. I said, “Do you see now? What have you done when he goes ballistic?” She goes, “We tell him it’s okay, that this person is our friend.” “Exactly. You’re rewarding behavior that you don’t want to continue.” On top of that, she didn’t hear episode one of the show talking about how to get the dog to work for his love and affection so he would follow his owner. She was following him. He was running the household. I taught them how to lead, which we talked about in episode number one. Not dominate but lead.

We started rewarding Duke for the behavior that we wanted. We had to do some behavioral modification exercises for him. Once that was put into place, he started to calm down. The point that I want to make with you is I want you to understand that rewards are powerful. Everybody knows that. What most people don’t know is that many times they’re rewarding behavior that they don’t want to continue. You can ignore it as long as you have control. If you have no control, then we need to think up another exercise and create a safe scenario. If you have situations like this, I want you to get a qualified behaviorist to help you out.

You can go to my website, There’s a Contact form. I’m happy to do a telephone discovery session with you and talk with you about your dog. You want to make sure that you got somebody that’s helping you that knows what they’re doing but I want you to understand the power of rewards. I want you to see that so that you can begin to take advantage of this and learn how to reward behavior that you want to continue with your dog. This helps create better dog behavior now. It’s been fun. I will talk with you in episode number three of the show.


Important Links


BDBN 1 | Alpha

What’s The Deal With Alpha?

You’ve probably heard of the term “alpha” in your dog training journey. But this term might not mean what you think it does. Join Doug Poynter in this insightful episode as he dispels the myth about the dominant alpha. Most people think that the “alpha” is a domineering figure and dog owners often think that’s the role they should follow to get their canines under control. But this is simply false! It’s not about dominating at all; it’s all about leading. Punishment does not work! Doug cites studies done by Dr. L. David Mech, the person who coined the term “alpha,” and William Campbell, the expert in solving behavior problems with dogs. Listen in to learn why your training methods aren’t working and what you should do to fix it!

Listen to the podcast here


What’s The Deal With Alpha?

Welcome to episode number one of the Better (Dog) Behavior Now. My name is Doug Poynter, the owner of the business Better Dog Behavior Now in Richmond, Virginia. For many years, I have been helping people solve their canine behavior problems. I always tell folks that what I do is train people, and I help dogs because it has been my experience that I have yet to see a canine behavior problem that was truly a canine behavior problem. There’s always a human component. I’m training people while I’m training and helping dogs as well. I use behavior modification, and I will explain why some of that here in a second.

To let you know a little bit about my background, I started in Corporate America as a trainer. I was a sales trainer. Before Corporate America, I taught tennis for about ten years. I used to teach people to play tennis here locally, and then I moved into the corporate world and became a sales trainer. I have a pretty long experience of training people and relating to people while at the same time working with dogs.

That started several years ago when I had a behavior problem with my dog. My dog Ruger is the sweetest dog you ever saw in your life but Ruger had a thing where one night he growled at me over a bone. I’d given him a raw bone and walked by him. The growl that came out of him was nothing I had ever heard before. It sounded like he wanted to rip my face off, and I was completely stunned. This was my sweet dog. Everybody loved him. Where did this come from?

What I started to do was research. I’m a trainer. I said, “I will do some research and figure out how to fix this.” At the time, I didn’t think I was going to be teaching people how to do it but after I got into it and was very entranced by it, I said, “There are probably a lot of people who could use this help.” I ran into a guy named William Campbell. He’s no longer living. I talked to him on the phone and studied all of his stuff. I have spoken with his wife, Peggy. Great people. He is the Dean of solving behavior problems with dogs. He is the one who invented this stuff.

He wrote a textbook back in 1972 called Behavior Problems in Dogs. Not the most exciting reading on the planet but very valuable for a person like me, and I started to study his stuff. I realized I had caused my problem with my dog. As soon as I started making some changes, my dog went right back to being the nice sweet dog that he had been before, and this was what I found.

One of the things that I want to bring to you as I continue to do this show is that there was no punishment involved. There were no corrections involved but there was a big change in my dog’s behavior for the better once I understood what was going on. As a result of that, long ago, my vet was aware of all this, and he began to refer people to me and say, “Do you want to take on this behavior problem here?”

My very first client was a lady and a husband and a wife who had a beagle with separation anxiety so bad that they couldn’t even leave the room. He would start howling. They lived in an apartment complex. They had been given 30 days to fix it or they were going to be evicted. I never even met those folks in person. We talked over the telephone, gave them the information, and walked them through what they needed to do.

Three weeks after we met, I got an email from his wife and she said, “We were able to go to dinner last night for the first time in over six months, and he laid on the floor and slept. We know that because we ran the camcorder while we were gone and came home and watched the video.” That was so long ago. There were no cell phones like iPhones. None of that stuff. They had to set up a camcorder, run it, and come back and watch that video.

They said he slept the entire time that they were gone. That was my first big client, and I got many other clients after that from my vet. The other thing that propelled me into this is that there was a lady who ran a rescue organization here in Richmond, Virginia, who saw me working with a client’s dog at a boarding kennel. I was doing this part-time. I still had a corporate career. I was sales training people for Circuit City while I was doing this.

As I said, this was part-time. This lady saw me working with a client and her dog at a boarding kennel. The dog had been banished from the apartment that they lived in because he was so wild and crazy, running up and down the hallways. The lady that ran the boarding kennel said, “He was vicious. He tried to attack me,” which, of course, he did not.

Luke was an American Pit Bull Terrier. He had crazy yellow eyes. This lady thought he was trying to attack her, and he was not. He was the sweetest dog but was spooky looking. He was also very unruly. It didn’t take me long to help Laura. That was his owner’s name with Luke got his behavior under control and got him more orderly. This lady with the rescue organization saw me because she had her dogs at that boarding kennel and asked me if I would help her out.

What started all of this in terms of turning it into more of a business was creating a new adopter’s class for this rescue organization that we did every Friday night at 6:00 for several years. What she told me was that once the class started, the return rate to the rescue organization went down below 1%. That is the great secret. The evil secret of the rescue world is that many dogs get adopted and come right back to the shelter for the same reason they got sent to the shelter in the first place. That’s behavior problems.

This class was set up to help people solve or keep those behavior problems from happening. Whenever anyone had a problem once they owned the dogs, I would get hired to go out and solve those problems on the spot. That several years were very instrumental in me being able to get this whole thing started here in Richmond, Virginia, Better Dog Behavior Now.

The Myth Of Punishment

One of the problems that I had in working with folks was the idea that the way to fix a behavior problem is to correct it or punish it. In dog lingo, correction is usually synonymous with punishment. It was difficult, at first, to get people to understand that this was not the way to do it. Behavior modification was the way to do it.

BDBN 1 | Alpha

Alpha: In dog lingo, correction is usually synonymous with punishment. Behavior modification was the way to do it. The reason why people didn’t accept this or had a hard time accepting this was because there was the notion that we need to be alpha to our dogs.


The problem that I found and the reason why people didn’t accept this or had a hard time accepting this was because there was the notion that we need to be alpha to our dogs. The title of this show is Alpha Dominance Fact or Fiction. We are going to go through this, and I’m going to give you the low down on all of it. The biggest problem that I faced was everybody thinking that the dog’s behavior problem was the dog trying to be dominant.

Unless it was something like fear, the dog was trying to be pushy. The dog was trying to take over the “pack.” Where this came from is the idea of alpha dominance and the fact that we must be alpha to have control over our dogs and fix behavior problems. That’s a very popular notion. You can watch TV and see that come up on TV time and time again. Lots of stuff and methods in some of our training that is more old school. Even some of the traditional and balance training has to do with the underlying idea of maintaining dominance with our dogs.

Where does that come from? Once I was able to find some research on this understanding of where it came from and what the reality was, the thing that made me able to convince my folks to listen to what I was describing and to my behavioral methods so that we could solve the problem with their dog. I will tell you where it comes from. You probably know this. It comes from wolves. When I ask my clients, “Have you ever heard the term alpha?” They all go, “Yeah.” I go, “You know where it came from?” By far, the majority of them say, “It comes from wolves.” It comes from wolf packs and what we know of wolf packs and what we have known of wolf packs.

Your dog is descended from wolves. Science has pretty much come to that conclusion. The DNA in your dogs is 98.8% identical to the DNA in a wolf. Your dog can breed with a wolf. Dogs and wolves breed all the time. We know that our dogs evolve from wolves. The argument is how that happened. I won’t get into that now. We might make an episode out of that sometime in the future because it’s very interesting but it could take us a while. I don’t want to get sidetracked on that. That might be the argument.

The DNA in your dogs, 98.8% identical to the DNA in a wolf. Click To Tweet

So far, the argument is not whether dogs came from wolves or not. Most people in the science world accept that as being the truth. Here’s what has happened with this alpha stuff. We have known that there’s an alpha male in a wolf pack who rules with an iron fist. There’s an alpha female as well. The alpha male maintains control and structure of the pack because he’s bigger, stronger, and better than all the other wolves in the pack.

When the other wolves try to take over or be dominant themselves, he’s able to slap them down, and that’s how they maintain control in a wolf pack. This is something that we have known over the years, and it has been the thing that has underpinned quite a bit of our training and “solving” behavior problems with our dogs. We have got to be dominant. They need to submit. Dominance and submission. You’ve heard that before. This comes from the idea of alpha in a wolf pack.

There was a textbook written many years ago called The Wolf: The Ecology and Behavior of an Endangered Species by Dr. David Mech at the University of Minnesota. This is not the most exciting reading on the planet unless you love textbooks. I have it here in my hands, and I’m flipping through the pages there of this book. Page 69 of the book is where Dr. Mech first mentions the term alpha. He categorizes all kinds of behavior in a wolf pack among the behaviors he categorizes as the dominance behavior.

Page 69 is where he first calls the lead male in the wolf pack alpha and the alpha female. I don’t know if Dr. Mech is the one who coined that term for wolves. The word alpha is a centuries-old word. The principle around wolves or the term alpha was not invented for that. Coining the lead male in a wolf pack could have been something that Dr. Mech did. I’m not sure about that.

BDBN 1 | Alpha

Alpha: That term “alpha” has come to signify what we need to be to our dogs to keep behavior problems from occurring.


That term has come to signify what we need to be to our dogs to keep behavior problems from occurring. We are especially told that when we are dealing with working dogs. German Shepherds, Belgian Malinois, Rottweilers, Doberman Pinschers, Boxers, American Pit Bull Terriers, Mastiff breeds, any of the Bully breeds, and Bulldog breeds. The herding breeds Border Collies, Australian Cattle Dogs, and Australian Shepherds.

If we are not dominant over these dogs, we are going to have some serious problems because what’s in a dog’s blood is to try to take over the pack, especially if the dog is a more dominant dog. You hear it, “He’s a dominant dog.” If we are not on top of that, that’s where we are going to have problems. This comes and is underpinned by the information about wolves.

This was what I had to overcome to try to teach my clients the best way to solve their behavior problems. Campbell, quite frankly, said, “Punishment doesn’t work.” Campbell, again, is the Dean of solving behavior problems, and this is the guy that I studied. My experience with the work that I did was that it was correct. When my dog growled at me, I tried to punish him. It didn’t help anything. When I changed the way I acted and did behavior modification, everything changed quickly.

Something was inconsistent here. Something is not computing, and it didn’t become clear until I began to read Dr. Mech’s studies. Here’s the deal. I’m telling you that alpha and dominance are not the way. I’m telling you, that’s wrong. I’m telling you that it is false. The title Alpha Dominance Fact or Fiction of this show, the answer is fiction.

The Idea of A Dominant Alpha Is Wrong

Alpha and dominance is not the way. That's wrong. It is false. So the title alpha dominance: fact or fiction? The answer is fiction. Click To Tweet

You might say to me, “This is the very first show you’ve done. We don’t know who you are. I hope that won’t be true in a year,” but it’s probably true now for most of you reading this. “We don’t know who you are. We have seen it on TV. We have heard it from other trainers and have seen it down through the years that dominance and alpha are what we need. Why should we believe you when you say that it’s not true?”

Here’s the deal. It’s not me. It’s Dr. Mech himself. The man who is most responsible as the world’s foremost authority on wolves for coining this term or propagating this term, whether he coined it or not, again, I’m not sure. This textbook is where it began to be used on a regular basis. He’s the one who said it’s wrong.

Let me tell you what that’s all about, and then I’m going to tell you the information that’s right so we can begin to use that with our dogs because here’s my supposition. Tell me if I’m wrong. If wolves have evolved our dogs, our dogs came from wolves. If what we have known about wolves has been inaccurate, then what we have known about our dogs has been inaccurate as well.

BDBN 1 | Alpha

Alpha: Our dogs came from wolves. If what we’ve known about wolves has been inaccurate, then what we’ve known about our dogs has been inaccurate as well.


What I propose to do here is, first of all, why we got it wrong? Second of all, what’s right, and third of all, how can we apply that to our dogs? That’s what I do when I’m in my business. That’s what I do when I’m dealing with behavior problems. I don’t typically get hired to train a dog to do obedience. That’s pretty easy stuff. Most people do not want an obedience champion for a dog.

It takes a lot of skill to train a dog up to obedience champion level. That’s not what most people want. Most people want a dog that behaves. I get hired to make that happen. I’m going to tell you the stuff that works, and I’m going to tell you where it came from. The person who came out and said, “This alpha stuff is wrong,” is Dr. Mech himself, the guy who propagated it.

You can see Dr. Mech on YouTube. Listen to how long this has been out there, 2005. He put a video out on YouTube, and he didn’t beat around the bush and basically say, “I was wrong.” He said, “I was wrong. I’m one of the people who has been responsible for pushing this idea of alpha. The idea that an alpha male is an alpha male because he fights better is totally wrong because he’s bigger, stronger, and can smack the other wolves around is wrong.” I’m going to tell you why he said it’s wrong and what the right is, and we will move forward from that.

When all of this changes and then we are going to start talking about how this works for your dog. When we are done with this episode, I want you to be able to say, “He’s convinced me. The standard old school way of doing this is not the way to do it.” It doesn’t work. Wolves don’t do it. Why should we do this with our dogs?

Here’s what Dr. Mech said. First of all, things changed when he was able to do a study on the wolves of Ellesmere Island. Why was that so important? Ellesmere Island is in Canada. It’s above the Arctic Circle. At the time back in 1984, when Dr. Mech started this study, there were no people on Ellesmere Island. I’m given to understand that the only people on Ellesmere Island even now are scientists who are studying.

There are no people who are living on Ellesmere Island. Dr. Mech was able to do this study on the wolves of Ellesmere Island and study the wolves in their environment. Why is that important? He said, “We got this wrong for so many years about wolf behavior because we were never able to study wolves in their natural environment.”

I want you to understand something. Dr. Mech was not talking about our pet dogs. He was talking about wolves but again, our pet dogs evolved from wolves. Everybody wants to say, “If it works for wolves, it must work for our dogs.” I want to tell you what works for wolves so you can see what works for your dog.

Dr. Mech said that until his study, we were not able to ever study wolves in their natural environment. They had been so hunted by us that when the human scent was in the air, they were gone. We could study them from a great distance, by helicopter or airplane. If we wanted to get up close in personal with wolves, we had to study captive wolves. That’s where the information about alpha came from. Three studies in the ‘30s and ‘40s were on captive wolves.

There was a bigger and stronger male in this captive artificially created pack. Not wolves that were around each other in nature but had been forced into a pin. That’s a completely unnatural environment for a wolf. That’s like human beings being imprisoned. Wolves can travel 40 to 50 miles a day or more in search of food. They are always moving. To put them in a pin is a completely unnatural environment.

These studies were done on those wolves, and in those studies, there was a bigger and stronger male who was ruling with an iron fist. There were other wolves that were challenging him, and he would smack them down. The thought was that’s the way they are in real life in nature. That changed when Dr. Mech was able to do this study on the wolves of Ellesmere Island.

He went to Ellesmere Island from 1984 to 2000 every summer, sixteen summers. He saw some things that were different. From the information that I have gathered on Dr. Mech’s studies, I have pulled the things that I feel would work with our dogs, and they do. That’s what I want to give you. What Dr. Mech noticed was the first idea that there’s conflict in a wolf pack and that there’s an alpha male who’s got to slap everybody down.

The Pack As a Family Unit

The first thing that he noticed that dispelled that was this. A wolf pack is a family. The “alpha male and female” are mom and dad. The rest of the pack are their pups, who stay with the pack for 2 to 4 years before they run off, meet with another wolf, and start with their own pack, sometimes tagging onto the original pack. It’s a family unit.

As a matter of fact, Dr. Mech stopped calling them alpha. He calls them breeding male and female. One of the things that he says in the video on YouTube is this very little structure in a wolf pack or a wild dog pack which completely blows the whole theory out of the big strong male keeping order in the pack. There’s very little structure.

The alpha male and female, I call them alpha because breeding male and female is too many syllables for me but mom and dad are what I’m saying. They are the family. That’s one of the reasons why there’s not this fighting and trying to take over the pack. When people tell you your dog is trying to be dominant, it’s not in your dog’s blood to try to take over your human pack. You don’t even have a pack but it’s not in their blood to do it. What’s in their blood is cooperation.

Your dog is essentially a collaborative being. Your dog needs a job. Your dog needs to cooperate and collaborate with you and you with your dog. Click To Tweet

That’s one of the things that Dr. Mech talks about is the fact that each wolf has a job on the hunt, and they can execute that job flawlessly. That doesn’t mean they always get their prey but they have to work together. A single wolf could not bring down a 1,200-pound moose by itself. They can’t do it, so they have to work together to be able to survive. The main activity of wolves is eating and hunting. In order to survive, they have to cooperate.

The first thing I want you to keep in mind is that your dog is essentially a collaborative being. Your dog needs a job. Your dog needs to cooperate and collaborate with you and you with your dog. Does your dog need to be a bomb-sniffing, arson, police or tracking dog? No. That’s not necessarily what having a job means. I’m going to show you a principle from Campbell. We are going to mold these two things together. I’m going to show you how you can turn everyday real life with your dog into a job.

One of the things that Dr. Mech noticed was cooperation, collaboration, and working together to acquire wolf gold, food, and hunting. Number 1) The reason why there’s no conflict in the wolf pack is that they are family. Number 2) The reason why there’s no conflict is that they cooperate with each other. They have got to work together on the hunt.

There’s something else here that is very interesting, and this is what I have pulled out of this. Dr. Mech is not talking about dog behaviors. He’s talking about wolf behavior but I have pulled this out and it seems to work very well. Here’s what you’ve got to understand about people who do what I do. We are always studying. The ones of us who do well at this are the ones that work hard at this. We are studying.

Anybody who tells you they know what’s going on in every way, shape or form with every dog runs like you stole something because nothing works with every dog. You’ve got to be open. You’ve got to understand the principles and study. That’s what I have been doing here with this information with Dr. Mech. What I’m about to tell you seems to work well with gaining great behavior with your dog, and I’m going to give you a little wolf reference to it.

What Dr. Mech says is that, “With the important activities in the wolf pack, mom and dad, alpha breeding male and female or whatever you want to call them, initiate activity.” They don’t tend to follow activity. I will give you an example. If you and I were to see each other, and I was to extend my hand to shake hands with you, and you extended your hand back, I would be leading that. You would be following but if I extended my hand and you didn’t extend your hand back, you would be leading that.

Where humans are concerned, that’s rude but where canines are concerned, if you are the leader, if you are mom or dad, that’s normal. One of the things that he noticed is that when the breeding male and female alphas come back to the pack and the other wolves come running up to greet them. The other wolves are trying to initiate the activity of affection. The alphas, mom and dad, stand and take the adulation. They don’t respond back. They very nonchalantly take the adulation.

When I look at that, I go, “They have to not respond because if they respond, they are following.” The lower wolves are attempting to initiate an activity of affection. If you come to me and you lick me around the face, which is what they do. The lower wolves are up greeting them. They are all wiggling, happy to see them. Yipping or licking around the face in the mouth. These are activities that say, “You are above us. You are our leaders.”

If I’m the upper wolf and I respond back to that, then I followed you. That’s why they don’t, because they are running the show. There’s never any lack of affection for mom and dad in a wolf pack. Other activities that lead wolves initiate, it’s time to hunt. When it’s time to go hunt, the alpha male goes. Everybody has to follow him. He doesn’t go check to see if everybody is ready. He takes off, and they follow. Why? He’s leading.

BDBN 1 | Alpha


Why You Should Lead Not Dominate

This is where we humans mess up with our dogs, we don’t lead. I want you to understand something. What I’m not telling you is to dominate. What I’m telling you is to lead. What I’m telling you is to have your dog follow you. That is step number one to creating better behavior with your dog. Let me show you how we can mess that up. One of the things that sometimes happens when your dog wants love and affection, and there’s no reason you can’t give your dog love and affection but one of the things that will happen.

Sometimes your dog comes up and takes her nose and nudges your hand with her nose. Puts her nose under your hand and tries to nudge it to get you to pet her. Paw at you or come up and drop a toy in front of you. Come up and adopt the play stance in front of you. Chest down, butt up, tail wagging, barks or yips because they need to go outside.

These are not attempts to dominate, take over or be a leader. They are not. What they are is their request for affection in dog language, “You are my leader. Please give me love, attention, and affection.” That’s dog language. In human language, we think that’s cute. We pet the dog. We throw the toy at the dog or take the dog out. We give the dog what it wants. It’s fun, and our dog is cute. There’s only one problem, that is, we followed in that transaction. We did not lead that transaction. We followed, and this has been my experience over many years.

When people follow their dogs on a regular basis, then the dog can listen to them if he wants to. If he doesn’t want to listen, he doesn’t have to. Why? It’s because he’s leading the transactions. Please understand me. It’s not like your dog tried to take over. He did not. He was looking for love, affection, and attention but what we did was put him in the driver’s seat of the car. “Go ahead. You drive.” What then happens is when he behaves the way a dog who’s in the driver’s seat behaves, doesn’t listen and does what he wants to do whenever he wants to do it, we then punish him and correct him.

I always use this analogy. It’s like when you were a kid, if your parents said, “Let’s go out and drive. You are sixteen. Let me take you out and teach you how to drive.” You put the keys in your kid’s hand, and the kid goes and sits in the driver’s seat and puts the key in the ignition, and you pop him for putting the key in the ignition. “What are you doing?” “You put me in the driver’s seat. Don’t you want me to drive?”

BDBN 1 | Alpha

Alpha: We are correcting and we’re punishing a dog that 99% of the time we have placed in the driver’s seat of the car.


Can you see how this would drive a dog crazy? Create neurotic behavior on the part of a dog. We are correcting and punishing a dog that, 99% of the time, we have placed in the driver’s seat of the car. This is in dog behavior to cooperate and work together, and there are certain signs that show dogs who are running the show and not running the show. Please don’t confuse that with dominance. That’s not it.

Dr. Mech said that in one of his studies, if I remember correctly, the language was over the sixteen summers he was on Ellesmere Island. “You hardly ever saw a dominant behavior.” The lower wolves are always squabbling with each other over who gets food first but the leaders don’t get involved in all of that. It’s a very unstructured environment led by animals who lead, not follow.

What we do with our dogs in correcting behavior and punishing behavior is way over the top. I got a client with a dog that had been into protection training. He was a little too nervy about that. He’s a German Shepherd. He was considered very dominant. He was sent to a board and train. When he came out of the crate, he ran at the trainer and tried to attack her. They said, “We are not going to take this. Will you take it?” I said, “Sure.”

Jeff, the guy who owned this dog, I went to his house. I said, “Bring him out on a leash. Do not yell at him. Do not talk to him when he goes off. Stand there with him on the leash.” I showed him how to operate the leash so that it didn’t aggravate the dog. Pulling the leash tight aggravates the dog. You have to have a good grip but you are not pulling it tight.

When he brought the dog out, the dog dragged him down the steps trying to get to me. He went off up on his hind legs barking. You’ve all heard a German Shepherd lose it, multiply that by 2 or 3, and that’s what you had here. It took me 45 minutes. Not once did we correct anything. I waited for him to calm and then I rewarded him.

I will tell you something. In the last session I did with him, we walked him through Bass Pro Shops. People were walking up to him and petting him. He was wagging his tail. He was a calm, nice dog, not one correction but we did a lot of behavior modification. I taught Jeff and his family how to lead and get the dog to follow him.

Dogs love this. They love being part of a team. I’m going to tell you how to do that, and then we are going to wrap this thing up. What it is, we are going to add a Campbell principle to this. It’s going to immediately get your dog working and also following you. If you have a dog that seems to be pushy and dominant. I want you to try this and see what happens. When your dog comes to you and asks for or demands attention, if he’s done this for a while, he might seem demanding.

When that happens, instead of giving him the love and affection that he wants right away, I want you to ask him to do some work for it first. What could that be? Ask him to sit, lie down or come to you. This is Campbell’s earn your praise program. A lot of people try to take things in this business and appropriate it for their own, so some people have called this, “Nothing in life is free.” I like that name, but Campbell is the one who invented this, Earn Your Praise.

Some people call it Earn to Learn. Some people call it deference. It doesn’t matter what you call it. Ask your dog to do some work for the love and affection that you want to give him anyway. He comes up and nudges your hand with his nose. Ask him to sit. If he sits, then you can pet him. If he doesn’t sit, ignore him for an hour or so.

Ask your dog to do some work for the love and affection that you wanted to give him anyway. Click To Tweet

Don’t look at him, talk to him or touch him. Come back later, ask him to sit or ask him to come to you, and if he does, then you can give him some love and affection. That will begin to change the tie. Am I saying this is going to fix all your behavior problems? I’m not saying that at all but it sets the foundation so that fixing them is a much easier prospect.

I hope this has been helpful for you. This has been our first session. The show is brought to you by Better Dog Behavior Now, I will be creating another one here for you and a little bit, and we will continue down this road to creating better behavior in your dog and on the parts of human owners to help facilitate that. Thanks a lot.


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Free Dog Training Seminar


Doug Poynter, Owner

Free Dog Training Seminar

Got a good doggo with a bad habit? You can fix it! Doug Poynter, canine behavioral expert and owner of Better Dogs Now, will present a free seminar, “How To Lead Nature’s Way and Banish Your Dog’s Problem Behavior Forever!” — new dates TBA after current social distancing rules have eased.

In this seminar you will learn:

  • The crucial, foundational ingredient needed to keep your dog behaving.
  • Why doing nothing is sometimes the best way to correct problem behaviors.
  • The real wolf behavior that is crucial to solving behavior problems in dogs. Spoiler Alert! It’s not what you think! 
  • The difference between Dominance and Leadership and which is better to correct behavior.

About Doug Poynter

Doug has been training dogs for 20 years here in Richmond, Va. Clients have been referred to him privately, and by area veterinarians, rescue groups, and shelters like FURS. He created a “new adopter’s class” for FURS that saw its returns of adopted dogs go down from over 20% to under 1%. Doug has made coaching people the centerpiece of his professional life. He has worked as a tennis teaching professional, and built a career in corporate environments as a sales trainer and career coach.


What Dog Training/Behavioral Modification Is Really About

I’ve been involved in dog training and solving K9 Behavior problems for over 20 years right here in Richmond, Virginia. Every now and then something happens that reminds me why I do this. One of those things happened today.

A potential client called me and she was all wound up and scared about her dog, a female German Shepherd that wants to chase cars. The dog is strong enough that she’s pulled her owner off her feet as she is attempting to run after a car or truck or motorcycle.

I’ll call this potential client Katy. (Not her real name)

We talked a bit about the situation, when I heard the dog in the background barking. Turns out they were walking on the road while we talked on the phone. Apparently a car passed by and it was everything Katy could do to hold her and talk to me too.

After things calmed a bit Katy told me some of the story, which included talking to several people who had “experience” with dogs. One gave her some pretty good info about what might have caused her dog to want to bark at and chase cars. He suggested it could be fear. That’s as good a reason as any I suppose, and one I would never argue about without seeing the dog. It was his solution to the problem that troubled me.

Katy said he told her to find the spot just below her dog’s ribcage where the tissue is soft and poke her there as she barks and lunges. “Don’t hit her too hard,” he said.

Well at least there’s that: Don’t hit her too hard.

The solution to a behavior problem is not something that causes the dog pain or fright. So much of what we have heard about dog training involves inflicting some level of pain on the dog to “correct” it. My experience has been that teaching your dog a new behavior that supersedes the “bad” behavior works so much better.

Katy signed up for a session with me and I told her that we will be correcting her dog’s behavior by teaching another, more polite behavior that she will end up wanting to do even more than barking at and chasing cars.

This to me is what dog training and behavioral modification (solving K9 Behavior problems) is all about. My mission is to change how we train dogs and solve behavior problems. We should do it by Teaching. And Leading.


Join me on October 6th, 2018 for my FREE talk, “How To Lead Nature’s Way and Banish Your Dog’s Problem Behavior Forever!” We’ll be at the Tuckahoe Branch of the Henrico Public Library from 3-4:30pm in the Big Meeting Room on the first floor. I’d love to see you there!